Airbnb is banning hosts from requiring guests to perform time-consuming or cleaning-level chores, with the change applying to reservations booked on or after November 20. Hosts can no longer require guests to wash and put away dishes, remove sheets, start laundry, or take garbage off-site; acceptable, limited requests include putting used dishes in the sink, gathering used towels, separating trash and recycling into indoor bins, and turning off amenities like air conditioning when leaving. The company frames the rule as restricting tasks that “require significant effort or time, or would typically be performed by a cleaner.”
Listings will highlight hosts’ requests in a new “rules and requests” section and show an “includes cleaning requests” warning when chore asks remain under the new policy. Hosts are prohibited from adding extra requirements in messages or on signs. Some hosts on Airbnb forums object, arguing health and safety concerns or that guests can simply avoid restrictive listings; Airbnb says narrow exceptions are allowed for safety or local conditions, for example asking guests to dispose of trash in animal-proof containers in bear country.
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