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The End of a Fair Price: Dynamic Pricing and the Normalization of Gouging

prospect.org95 points126 comments
Screenshot of The End of a Fair Price: Dynamic Pricing and the Normalization of Gouging

Lindsay Owens argues that what looks like market-driven price changes is often deliberate corporate strategy: firms, consultants, and algorithms now actively engineer higher prices and extract more profit. Drawing on earnings calls, investigative studies, and case histories, the account shows how pricing consultancies like Simon‑Kucher, platforms like Instacart, property‑management algorithms such as RealPage’s YieldStar, and companies like Uber have replaced static price tags with dynamic, personalized systems. Consolidation and coordinated practices - from the airline tariff signaling of the 1980s to modern shared algorithms - remove competitive restraints, while economists and mainstream narratives frequently attribute price rises to demand or costs rather than intentional markup strategies.

Substantively, the work documents concrete harms and mechanisms: Instacart baskets showed widespread price variance between shoppers, spurring an FTC probe; RealPage’s software imposed effective rent floors and new fees; Uber’s upfront pricing raised company take rates and cut driver pay. Owens emphasizes that personalized (first‑degree) price discrimination drains consumer surplus - benefiting firms without delivering offsetting gains to most consumers - and that promises to redistribute newfound profits are unrealistic. The result is a vivid case that technology, consulting, and concentration have normalized gouging and shifted wealth upward.

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