Apple will permanently shut down the Apple Support Community on November 20, 2026. From the date of the announcement, users can no longer submit questions or replies; the forum remains available only in read-only form. Existing discussions and guidance can still be browsed until the closure date, but the community will no longer function as a place to seek new help or share solutions. Apple directs customers who need ongoing assistance to its official Support site.
The community has served as a peer-support forum where Apple customers around the world ask questions, exchange advice, and help troubleshoot products including iPhone, Mac, iPad, Apple Watch, and iCloud. Its resources include searchable discussions and tips from experienced contributors, along with participation features such as following users and conversations and earning points or product specialties. Apple thanked members who volunteered their time and expertise to assist other users. The announcement does not explain why the forum is closing or specify how its archived discussions will be handled after November 20, 2026; it identifies the official Apple Support site as the continuing source of guidance.
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