Telli (YC F24) is hiring engineers and designers [Berlin, on-site]

A startup is hiring engineers and designers to build AI-driven customer-facing operations that preserve context, act autonomously, learn, and improve across channels, languages, volumes, and hours. It presents a clear critique of current customer service - forgetful chatbots, repetitive forms, depersonalized tickets, long call queues - and positions its product as restoring conversations that make customers feel understood and cared for. The company has raised over $18.5M, is backed by Redalpine, Cherry Ventures and Y Combinator, and lists open roles across product, design, engineering, customer operations and growth, with a €10,000 referral bonus.

The hiring message emphasizes a fast, ownership-driven culture with explicit principles: prioritize now, favor simple solutions, assign clear DRIs, choose conviction over compromise, and remove blockers through agency. Benefits include competitive pay and equity, broad access to AI tools, rapid merit-based career growth, fitness stipends, regular off-sites (recently Barcelona), free office dinners, and an in-person HQ in Berlin-Mitte; relocation and visa support are offered for non-local hires. The focus is on building with small, empowered teams pushing LLM capabilities while maintaining an office-centric environment for close collaboration.