Tasklet (YC P26) Is Hiring a Customer Success Engineer

Tasklet is hiring a Customer Success Engineer in San Francisco to own customer-facing work for its AI agent platform, which runs automations across many services, runs code, browses the web, and manages files. The role pays $140K-$185K with 0.075%-0.15% equity and includes standard benefits (medical, dental, vision, 401k, four weeks PTO, free lunch). This position combines hands-on technical support, proactive account work, and systems-building: managing inbound support via email and calls, delivering high-touch onboarding and demos, and ensuring customers successfully build and run complex automations without being derailed by failures or confusion.

Day-to-day responsibilities emphasize reducing future support load through product and automation improvements - feeding systematic insights to engineering, building AI-augmented support workflows, creating internal dashboards and admin tools, and producing self-serve docs and playbooks. Ideal candidates have 1-5 years’ experience, are technology power users, strong communicators with customer empathy, and eager to automate repetitive work. Applicants must be able to work full-time in-person in San Francisco (no visa sponsorship) and apply by sending a ≤5-minute video demo and resume to Andrew at Tasklet.