Tasklet is hiring a Customer Success Engineer to help users build and run automations on its AI agent platform. Based in San Francisco, the role pays $130k-$180k plus 0.05%-0.15% equity and standard benefits (medical, dental, vision, 401k, four weeks PTO, free lunch). Tasklet’s product connects many external services, runs user code, browses the web, and manages files, so customers need high-quality, technically savvy support to adopt and scale automations. The hire will own inbound support by email and call, provide high-touch onboarding and demos, maintain customer relationships, and systematically feed product and engineering with bug and UX insights.
Beyond reactive support, the role emphasizes automation and tooling: build AI-augmented workflows to automate common requests, develop internal dashboards and admin panels, and write self-serve docs and playbooks to reduce ticket volume. Ideal candidates have 1-5 years in high-agency, customer-facing technical roles, are strong communicators with empathy, and are power users of AI and automation. Applications require a résumé, links, and a five-minute video showing who you are, confirmation you can work full-time in-person in SF (no visa sponsorship), and a demo of recent relevant work.
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