Revolut experienced a significant service disruption Tuesday morning that left many customers unable to make payments or access funds through the app. Platform monitor Downdetector logged more than 1,500 reports of problems shortly after 08:00 BST. Revolut acknowledged a disruption affecting multiple services, said customer money and data were secure, and said engineers were working to restore service; its status page showed partial outages for card payments, transfers, ATM withdrawals and customer support. Frustrated users took to social media to report being unable to spend or contact support.
The incident touched on broader infrastructure concerns because Revolut did not confirm whether the outage was global or disclose a cause. Other UK banking services, including Lloyds Bank and Bank of Scotland, reported issues too; Lloyds said its app was functioning but it was monitoring similar problems affecting other organisations. Some observers linked the disruption to a Google Cloud incident in the europe-west2 region, where Google reported elevated errors and intermittent network failures, suggesting the outage could stem from third-party cloud network problems rather than a single bank’s internal systems.
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