Users report that the Plex 2026.20.0 beta for iOS and tvOS is failing to play Dolby Vision 4K (Profile 8.1 HEVC/MKV) files: playback stalls on an infinite buffering spinner on Apple TV and iPhone while HDR10/SDR 4K files play normally. Several people confirm identical files play correctly on other clients (for example, a TCL TV), and common troubleshooting - switching audio tracks, disabling Force Direct Play, restarting the app - does not help. A community contributor says a code fix was pushed but its merge and deployment are uncertain.
The thread reveals a broader crisis: multiple posters report that Plex’s player engineering team was laid off the same day, prompting anger, worry and calls for transparency from leadership. Users urge Plex to explain client strategy and rollout timing, threaten refunds or migrations (Jellyfin, Rivulet), and criticize apparent prioritization of revenue experiments over core playback reliability. The community frames this as a loss of goodwill and a potential existential risk for the platform, pressing for a clear timetable for a fix, better communication, or open-sourcing/fork options if development support disappears.
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