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Muse exposes users' personal and business secrets when they share conversations

arstechnica.com379 points161 comments
Screenshot of Muse exposes users' personal and business secrets when they share conversations

Meta’s Muse assistant exposed sensitive personal and business information through its conversation-sharing links after researchers from Claroc enumerated about 6,800 publicly reachable share URLs. Opening a few hundred of those links revealed clearly private items: a candidate’s confidential interview prep naming an internal contact and meeting time; a national marketing firm’s internal revenue review marked for the CEO; a small-business loan application with the requested amount; a to‑do list containing a bank fraud alert and partial account number; a real‑estate investor’s performance report with property addresses and exact returns and mortgage figures; and a workplace staff vacation calendar listing dozens of employees. Claroc reported the issue via Meta’s bug bounty on October 8 and dubbed these discoverable pages “GhostShares.”

The root cause was a design choice that placed user-supplied conversation titles in the subdomain of cf.metaaiusercontent.com, which made entries discoverable via passive DNS services that log historical DNS resolutions. Because the conversation title appears in the DNS-recorded hostname, a single passive DNS query sufficed to find many sensitive links. Meta has paused the share feature while reviewing the discovery risk and said it opened a Muse bug bounty program. The exposure compounds earlier security concerns, including a macOS zero‑day and a simple ClickFix hijack demonstration, raising questions about granting Muse broad account access.

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