Loops (YC W22) is hiring a US-based Product Educator / Technical Content Creator to turn product features, launches, and customer workflows into concise educational and marketing content. Loops is an email platform for modern software companies - built with a Notion-style block editor, strong transactional deliverability, and pre-built lifecycle “loops” for SaaS teams - operating as a small YC-backed startup (founded 2022, ~10 people, remote/US). The role is contract-to-hire, hands-on on a small team, and requires shipping learnable product pieces quickly while coordinating with product and support.
The position focuses on scripting, recording, and editing short tutorials, demos, and launch videos; producing email, social, and documentation content; and teaching onboarding, trial-conversion, and churn-prevention email flows. Candidates should have 1+ years in product marketing, technical/customer education, or software content, a recent video portfolio, and active presence on X/LinkedIn/YouTube. Strong writing, presentation, and editing skills and comfort learning SaaS are required; lifecycle email or PLG experience is a plus. Compensation is $90K-$120K plus 0.10%-0.15% equity. Interviewing includes two interviews and a paid take-home test; applicants should submit 1-3 relevant video samples, links to work, and a short note.
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