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CollectWise (YC F24) Is Hiring

ycombinator.com1 points0 comments
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CollectWise is a Y Combinator-backed startup building autonomous AI agents to automate consumer debt collection, targeting a $35B U.S. market. With a five-person core team scaled to a $2M annualized run rate within months and claims that its AI agents outperform human collectors by 2×, the company aims to reach $10M ARR in the next year. The hire is an AI Agent Engineer focused on voice agent infrastructure and prompting systems, responsible for production-grade real-time voice systems that handle millions of consumer interactions while preserving compliance and customer experience.

The role centers on building LiveKit-based voice orchestration, state management, latency optimization, reliability, and end-to-end prompting strategy including conversation flows, tone, guardrails, and edge-case handling. Responsibilities include designing testing and evaluation frameworks (A/B, regression, QA, KPI reporting), optimizing ASR/STT/TTS, turn-taking and interruption handling, migrating client implementations, and developing tooling for prompt versioning, rollouts, monitoring, and safety. Requirements include 2+ years in voice/conversational AI or prompt engineering, 3+ years in platform/backend engineering, strong Node.js, AWS, and SQL skills, and startup experience; telephony and real-time audio pipeline experience is a plus. Compensation ranges $200k-$300k with 0.25%-1% equity; role is based in New York City.

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