Apple will permanently shut down its Apple Support Community forums on November 20, 2026. The forums became read-only immediately after the announcement on November 10, and no further posts are being accepted; the last contribution was posted that day at 5:49 p.m. Pacific time. Apple directs customers seeking help to its official Support website and says they can also contact Apple Support. The company says the closure follows a careful review of its strategy and customer needs, without offering further details about what prompted the decision.
The forums have hosted user-to-user technical support since 1998, beginning as Apple Tech Exchange. They became Apple Discussions in 2000, Apple Support Communities in 2011, and took their current name in 2022. Their closure ends nearly three decades of public discussions where customers shared advice about Apple products. Other places to seek peer assistance include Reddit and the MacRumors forums. Reactions highlighted both the forums’ uneven usefulness - some users said answers were generic or unhelpful - and concern that decades of support discussions could disappear from public access, including whether the Internet Archive has preserved them.
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